Yes, unless otherwise stated our live shows and videos work with most all browsers. However, as technology advances some of the older browsers may not be able to keep up, thus limiting your surfing experience. You may be required to install plug-ins into your browser to see some content. To get the most out of your membership and your overall Internet experience, it is recommended that you download and install the latest version of Internet Explorer.
I'm having problems viewing videos.
If you are a trial member, you have limited access to our videos. Trial memberships allow members to preview the first few clips of our websites. If you access our site using AOL or an Internet connection window like MSN, Earthlink, or others you may experience problems viewing movies. After you connect to the Internet minimize AOL, or your Internet connection window, and open Internet Explorer and access our sites using IE. If you have content filtering software, popup blocking software, or a personal firewall, you may need to disable them. These applications sometimes will interfere with viewing streaming video content.
I'm getting weird colors when I use IE to view videos?
Your display adapter may only be capable of rendering 256 colors, or, more likely, your display's control panel is set to 256 colors. If that is the case, set your display's control panel to thousands/millions of colors or high color/16 bit. Select "Display" or right-click on the desktop and choose "Properties" to correct the problem. You'll need to quit and relaunch your browser to reset the colors. If your video hardware is not capable of displaying more than 256 colors at your chosen resolution, the video will still work, but it may be oddly colored and/or look slightly fragmented.
What can I do to get the audio to play smoothly?
Users with less than a 56K connection do not have enough bandwidth to receive both audio and video. The software gives preference to video, therefore you should mute your computer’s volume.
How can I improve overall video and audio quality?
The number one thing is to get a faster modem, or a DSL connection! Other than that, pressing the pause button increases the buffer size. The longer you pause the video, the better it will look and sound once it begins playing.
Why doesn't the video look as good as TV screen resolution?
Huge amounts of bandwidth are required to transmit TV quality video over the Internet. As prevailing modem speeds increase, Internet video will increasing look better. We all just have to be patient.
What should I do when get error messages or my the video just won't play?
Clear your browser's cache and restart your browser:
Click "Tools" (on the menu toward the top of your screen)